Support

How can we help?

We're a small team and we read every message. Pick the channel that fits, and include enough detail for us to reproduce what you saw.

Email support

Reach the team at support@zapinner.com. Include your organization name and a request id from any error response so we can find the request quickly.

Documentation

Most questions are answered in the developer docs, including authentication, rate limits, and every capability's request and response shape.

Security & abuse

Report a vulnerability or suspected abuse to security@zapinner.com. Please give us a reasonable window to investigate before any public disclosure.

Service health

The public health check at /api/health reports whether the API is serving traffic. Include what you observed and when, in your timezone, when you write in.